Privacy Policy

The University of California, Davis Bookstore (referred to hereafter as "UC Davis Bookstore" or "UCD Bookstore") respects your right to privacy. This notice describes our policies regarding keeping your personal information secure and your privacy intact. The UC Davis Bookstore knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

The following privacy information may be applied to all transactions that take place on the UC Davis Bookstore website, bookstore.ucdavis.edu, and the following aliases:

These transactions include, but are not limited to: account registration, online purchases, book reservation orders, and information requests.

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. The UC Davis Bookstore may acquire personal information when:

• You order products using our online store.

  We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

• You use our online book reservation systems.

  We request information from the user on our reservation form. A user must provide contact information (such as name, email, and shipping address), student information (such as student ID number) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill book reservations. If we have trouble processing a reservation, the information is used to contact the user.

• You use our contact information to contact us.

  This includes phone calls to the UC Davis Bookstore and emailed questions & comments to the webmaster or other UC Davis Bookstore departments.
  • This information may include phone numbers, email addresses, etc. We do not guarantee the safety of information sent from personal email accounts, over the telephone, etc. Please do not email sensitive personal information to the UC Davis Bookstore.

If you choose not to register an account or provide personal information, you can still visit most of the UC Davis Bookstore website (such as browsing our products and adding items to the shopping cart); however you will not have access to areas and services that require this type of information (such as completing online orders).

Any personally identifiable information collected through online sales transactions will be used only for the purpose of completing the transaction (such as payment certification, shipping, etc.)

Any personally identifiable information collected when you contact the UC Davis Bookstore will be used only to better serve and answer your inquiry.

The UC Davis Bookstore will NEVER sell or rent your personally identifiable information to anyone.

The UC Davis Bookstore will NEVER send personally identifiable information about you to other companies or people.

Legal Disclaimer: Although we make every effort to preserve user privacy, if we are required by law to disclose certain information to local, state, federal, national or international law enforcement authorities, we will do so.

What are cookies?

A cookie is a piece of data stored on the user’s computer. There are two main kinds of cookies – session cookies and persistent cookies. Session cookies are stored in your internet browser’s memory and disappear when you close your browser – they can also timeout after prolonged user inactivity. Persistent cookies are written to a text file and on stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

What kind of cookies does the UC Davis Bookstore use?

The UC Davis Bookstore uses session cookies. We use session cookies to store information such as items in your shopping cart, whether or not you have logged in to your account, etc. As these are all session cookies they terminate as soon as you close all open windows of your browser. By allowing us to set a session cookie, you would not have to log in with a password more than once, thereby saving time while on our site. If you decide to reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site. For example, you will not be able to place items in a shopping cart or place orders on our site.

When you visit our website, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies a visit to our site. We may monitor statistics such as how many people visit our site, the user’s IP address, which pages people visit on our site, and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our website.

The UC Davis Bookstore safeguards customer information from unauthorized access to the best of our ability.

When our website asks users to enter sensitive information (such as credit card number and/or student ID number), that information is encrypted and is protected using Secure Sockets Layer (SSL) software. The UC Davis Bookstore has a SSL certificate issued by GeoTrust, Inc.

We reveal only the last four digits of your credit card number when confirming an order. Of course we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your account (password) and your computer. The best way to protect against unauthorized access to your account is to close all open browser windows on your computer, once you are finished using the UC Davis Bookstore website.

You can access your personally identifiable information by logging into your account using the My Account link. There you will have the ability to correct or update any errors. When you update information, we may keep a copy of the prior version for our records.

Please send any questions or comments regarding the UC Davis Bookstore privacy policy to one of the following addresses:

Email:	weborders@ucdavis.edu (Please include Privacy Policy in the subject)
Mail:	UC Davis Bookstore Attn: Web Privacy Policy One Shields Ave Davis, CA 95616

If we decide to materially change our privacy policy, we will post those changes to this privacy statement and will e-mail the information to our users, so that they are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

The UC Davis Bookstore website may contain links to other sites. Please be aware that the UC Davis Bookstore is not responsible for the content or the privacy policies and practices of such websites. The UC Davis Bookstore encourages you to read the privacy statements of these linked sites as their privacy practices may differ from ours.